We respect the privacy rights of users and recognize the importance of protecting the information we collect. If you use COB5 Services as part of an entity or organization that has an agreement with COB5 (like your employer, or organization, the terms of that organization’s contract for the COB5 Services may restrict our collection or use of your information more than that described in this Policy.
We collect information you provide directly to us.
For example, when you: register with COB5 for an account; create or modify your profile and account; access and use our services; participate in any interactive features; participate in a survey, contest, promotion, sweepstakes, activity or event; visit our website, make a purchase: request customer support; communicate with us directly or via third party social media sites.
The types of information we may collect directly from you include: name; username; email address; picture; postal address; phone number; data storage preferences; age; employer’s name; job title; transaction information (including services purchased or subscribed to and billing address); as well as any contact or other information you choose to provide. Please be aware that the information displayed on your COB5 profile may reveal information that is not expressly stated – for example, if you choose to provide your picture, it may reveal your gender. We also store files or other information you submit (“Content”) in order to allow a better performance of COB5 Services.
Information we collect automatically when you use COB5 Services.
When you access or use COB5 Services, we may automatically collect information about you, including:
Usage Information: We monitor user activity in connection with COB5 Services and may collect information about used applications and features, visited websites, sizes and names of files and folders you upload, download, share or access while using COB5 Services, the Content you access and any actions related to your Content in COB5 Services.
Log Information: We log information about you when you access and use COB5 Services, such as your Internet Protocol (“IP”) address, access times, browser type and language, Internet Service Provider (“ISP”), the Web pages that you visit, the Content you use and the URL of the Web page you visited before COB5 Services.
Device Information: If you access COB5 Services from a mobile device, we collect information about the device, including the hardware model, operating system and version, unique device identifiers, mobile network information (as allowed by the mobile network) or platform information (as allowed by the specific platform type). We do not ask for, access or track any location based information from your mobile device at any time.
Information We Collect From Other Sources. We may also obtain information from third parties and combine that with information we collect through the COB5 Services. For example, we may have access to certain information from a third-party social media service if you create or log into your online account through the service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media service is in accordance with the authorization procedures determined by the social media service.
Use of Information
We may use the information we collect about you for a variety of purposes:
Providing, operating, maintaining and improving our service;
Enabling you to access and use COB5 Services;
Providing and delivering services and features you request, processing and completing transactions, along with sending you all related information and invoices;
Responding to your comments, questions and requests, and providing customer service and support;
Communicating with you about services, features, surveys, newsletters, offers, promotions, contests and events, and providing news or information about COB5 and our selected partners;
Processing and delivering contest entries and rewards;
Monitoring and analyzing trends, usage, and activities in connection with the COB5 Services and for marketing or advertising purposes;
Personalizing and improving COB5 Services;
Enabling you to communicate, collaborate, and share files with users you designate; and
Investigating and preventing fraudulent transactions, unauthorized access to COB5 Services, and other illegal activities;
By accessing or using COB5 Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Canada, and other countries and territories, which may have different privacy laws from your country of residence.
Sharing and Disclosure of Information.
Vendors, Consultants and Other Service Providers: We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to proceed with their work, such as to process billing, provide customer support, etc.
Business Account: If you are an individual COB5 registered user and the domain of the primary email address associated with your COB5 account is owned by your employer and was assigned to you as an employee of that organization, and such organization wishes to establish a COB5 business account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator, including your email address.
For Collaboration: We may share your information when you choose to use collaboration features in COB5 Services that support sharing with third parties who you choose. Your name, email address, profile and account information (including your photo), and any Content you choose to share will be shared with such third parties who may communicate with you (for example, by email) in connection with your use of the collaboration features of COB5 Services.
For example, third parties invited to collaborate with you as “Editors” may also modify Content that you have shared with COB5 Services collaboration features, upload documents and photos to Content you have shared, share such Content outside of the COB5 Services, and provide other third parties with rights to view the Content you have shared.
Third Party Applications: COB5 lets users connect with third-party applications or services. If you choose to use any such third-party applications or services, we may share information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary.
Compliance with Laws: We may disclose your information to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and Terms of Service, (c) to protect the security or integrity of COB5 Services, (d) to protect COB5, our customers or the public from harm or illegal activities, or (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in the prevention of death or serious bodily injury of any person.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Collaboration and Sharing Features
COB5 Services offer collaboration features or other integrated tools, which allow you to share your Content.
As a function of the collaborative nature of COB5 Services and based on the permissions and settings you choose, the use of such features enables the sharing of Content with people you want to collaborate with or with the public. You can choose to change your settings at any time for a file or folder through your account with such collaboration service.
EU General Data Protection Regulation
If you wish to complete a Data Access Request as per the EU General Data Protection Regulation (GDPR), please visit this URL:
Updated: May 25, 2018